Returns & Exchanges
At TopRiding, we want to ensure you have the best gear for your performance, which is why we offer a 30-day return window for all unused sports equipment and apparel in original packaging. If your purchase doesn't meet your expectations, our streamlined process makes exchanges and refunds quick and easy.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack the items in their original condition and include all tags, manuals, and protective wrapping to ensure a full refund.
- 3.Label and Ship
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
- 4.Quality Inspection and Refund
Once our team inspects the returned gear, we will process your refund or ship your exchange item within 5-7 business days.